Our priority: The health and safety of Canadians

The global pandemic that is COVID-19 continues to be an evolving challenge and our priority remains the health and safety of Canadians. Our government is committed to evidence-based decision making, while working closely with Canada’s Chief Public Health Officer, Dr. Theresa Tam, also Head of the Public Health Agency of Canada.

We are taking a whole-of-government approach, working closely with provinces, territories, and municipalities in addition to several others. Based on these collaborations, we have taken decisive measures to minimize the health, economic, and social impacts of the virus.

At this time, based on the recommendations laid out by Dr. Tam, social distancing is the best way to keep the people around you safe. This means keeping two metres between yourself and others, avoiding groups, and staying home as much as possible.

I encourage you and your loved ones to stay informed with the most up to date information, found at Canada.ca/coronavirus or at RegionOfWaterloo.ca/covid19. This a rapidly changing situation, and it will take all of us working together to get through this.

For Canadians abroad:

Canadians will be able to come home, and Canadians abroad can always access consular services.

The global pandemic that is COVID-19 has grounded the international community, including complete airlines, and flights. We are doing our best to bring as many Canadians, who would like to come, home as possible. Canadians returning home will be required to self-isolate for 14 days upon arrival.

Canadians travelling abroad, to receive important updates, should register at: https://travel.gc.ca/travelling/registration.

Canadians abroad requiring emergency travel assistance should email the Emergency Watch and Response Centre by email with your complete name, date of birth, passport number, address in Canada and abroad, and phone number to: [email protected].

If you haven’t received a reply within 48 hours, you are welcome to send us a follow up email. Feel free to copy your Member of Parliament’s office on this email so they have the information as well. To find your MP, visit: https://www.ourcommons.ca/members/en

If there is a problem with the email, contact the Emergency Watch and Response Centre in Ottawa at any time at +1 613 996 8885 (collect calls are accepted when available).

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